We at The Breezy Shop are committed to ensuring customer satisfaction to the best of our ability. To that end, we
have established the following policies regarding exchanges and returns:
Exchange Policy:
- We believe in providing our customers with the highest quality products, which undergo rigorous quality checks before being shipped.
- Due to the nature of our products, we do not accept returns or offer exchanges for delivered items.
- Please ensure to carefully review product measurements, typically provided in centimeters (CM), before making a purchase.
- We regret that we cannot accommodate exchanges for items ordered in the wrong size.
Return Policy:
- As part of our commitment to maintaining product quality, we do not accept returns of delivered products.
- In the rare event that you receive a defective or damaged item, please contact us immediately with a video of the unboxing process for resolution.
Refund Policy:
- We do not offer refunds for delivered products except in cases of manufacturing defects or damages.
- If you believe your product qualifies for a refund, please contact us within 24 hours of receiving your order with supporting evidence.
Customer Support:
- Should you have any queries or concerns regarding your order, we encourage you to reach out to our customer support team.
- For expedited assistance, please provide a video of the unboxing process if raising concerns about the product condition.