Exchange Policy
Commitment to Quality
We believe in providing our customers with the highest quality products, which undergo rigorous quality checks before being shipped.
No Returns or Exchanges
Due to the nature of our products, we do not accept returns or offer exchanges for delivered items. Please ensure to carefully review product measurements, typically provided in centimeters (CM), before making a purchase.
Incorrect Size Orders
We regret that we cannot accommodate exchanges for items ordered in the wrong size. We encourage customers to verify size details before placing an order.
Return Policy
No Returns for Delivered Products
As part of our commitment to maintaining product quality, we do not accept returns of delivered products.
Defective or Damaged Items
In the rare event that you receive a defective or damaged item, please contact us immediately with a video of the unboxing process for resolution.
Refund Policy
Please refer to our Refund Policy.
Customer Support
Contact Us
Should you have any queries or concerns regarding your order, we encourage you to reach out to our customer support team.
Expedited Assistance
For expedited assistance, please provide a video of the unboxing process if raising concerns about the product condition.
Contact Email
If you have any further questions or require assistance, please do not hesitate to contact us at contact@thebreezy.shop. We’re here to help!
We appreciate your understanding of our policies as we strive to maintain the highest standards of quality and service.